Terms of service
These terms apply to every order placed through this store. By placing an order you agree to them.
Products & Pricing
All prices are listed in AUD and include shipping. We reserve the right to change prices at any time; the price shown at checkout is the price you pay for that order. Product descriptions and images are provided in good faith and are as accurate as we can make them.
Orders & Payment
Placing an order is an offer to buy, which we accept when we confirm and process it. Payment is taken at the time of order (one-time plans) or on each billing date (Subscribe & Save). We may cancel or refuse any order at our discretion, for example for suspected fraud or stock issues — you'll be refunded in full if that happens.
Subscriptions
Subscribe & Save charges automatically on the schedule shown at checkout until you skip, pause, or cancel.
Guarantee & Returns
Covered by our 30-day money-back guarantee — see our Refund Policy.
Limitation of Liability
HYDRÉ is provided as a household water-filtration accessory. To the extent permitted by law, our liability for any claim relating to your order is limited to the amount you paid for that order. Nothing in these terms limits any right you have under Australian Consumer Law that cannot lawfully be excluded.
Intellectual Property
All content on this store — text, images, logos, and design — belongs to HYDRÉ or its licensors and may not be used without permission.
Governing Law
These terms are governed by the laws of Australia. Any dispute will be handled in an Australian court of competent jurisdiction, without prejudice to any consumer protections you're entitled to in your own country.
Changes
We may update these terms from time to time; the version live on this page at the time of your order applies.